This Privacy Policy explains how Ascendra Career Lab ("we," "us," or "our") collects, uses, and shares information when you visit our website. We are committed to handling your information transparently, responsibly, and only collecting what is necessary to operate and improve our services.
Information we collect
1. Information you provide
- The website itself does not require account creation or direct submission of personal details.
- If you choose to start a career assessment, you will be redirected to a third-party platform (Aptive Index). Any personal information you enter there (such as your name or email) is collected and processed under Aptive Index's own privacy policy.
2. Information collected automatically
When you visit our site, we collect limited technical data such as:
- Approximate location (country/region)
- Device and browser type
- Pages viewed and site interactions
These analytics tools only run after you accept cookies via our consent banner.
Cookies and tracking
- We use a cookie consent banner. Analytics and session-recording tools are blocked until you click "Accept."
- If you decline, no tracking tools are loaded.
- You may change your choice at any time using the Cookie settings link in the footer.
Third-party services we use
We share limited technical data with service providers strictly to operate and improve the site. We do not sell personal information or share it for cross-context behavioral advertising. Some of these providers process data on servers in the United States, so if you visit from outside the US your data may be transferred there.
- Microsoft Clarity — heatmaps and session recordings (text masked by default). Microsoft Privacy Statement.
- Google Analytics 4 — aggregate traffic and engagement statistics. Google Privacy Policy.
- Vercel — hosting and cookieless performance analytics. Vercel Privacy Policy.
- Google Fonts — fonts served by Google; only your IP address is received. Google Privacy Policy.
- Aptive Index — career assessment platform; governed by their own privacy policy.
How we use information
- To operate, maintain, and improve the website.
- To understand which content is useful to visitors.
- To respond to you if you contact us.
- To comply with legal obligations.
Data retention
- Analytics data is retained only as long as necessary for the above purposes.
- Microsoft Clarity and Google Analytics follow their own retention policies.
- Emails or direct communications are kept only as long as needed to respond and meet legal requirements, then deleted.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information.
- Opt-out of analytics cookies — via the cookie banner or Cookie settings.
- Browser controls — block or delete cookies in your browser settings.
- GDPR (EU/UK visitors) — rights to access, correction, deletion, portability, and withdrawal of consent.
- CCPA/CPRA (California residents) — rights to know what we collect and request deletion. We do not sell personal information or share it for cross-context behavioral advertising.
To exercise these rights, contact us at privacy@ascendracareerlab.com.
Children's privacy
This site is intended for adults pursuing career training. We do not knowingly collect personal information from children (under 13 in the US, or under 16 in the EU/UK). If you believe a child has provided information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.
Contact us
For privacy questions or to exercise your rights, email privacy@ascendracareerlab.com.